COMPLAINTS POLICY

At Magna Solicitors, we are committed to providing high-quality legal services and maintaining the highest standards of professionalism and client care. However, we recognise that sometimes things may not go as expected. If you are dissatisfied with any aspect of our service, we encourage you to let us know as soon as possible so we can address your concerns promptly and fairly. This policy outlines how we handle complaints across the different areas of legal and notarial services we offer, ensuring a consistent, transparent, and timely response to all client feedback.